Payments
The various methods of payment available from daneye.gr for online purchases ara the following:
- Credit or debit card: charges are made using the Pireaus Bank services. Accepted cards: Visa, Mastercard, American Express
- Paypal
- Bank deposit Pireaus Bank (transport costs are chargeable to the customer)
- Cash on delivery: full payment is made upon receipt of the merchandise. A fee of 2€ is added to the final amount of exchange.
- Cash
Delivery
Within Greece
Products are sent using ΕΛΤΑ Courier within 1-3 business days.
The cost of shipping is FREE.
Delivery on Saturday
The cost of shipping is 2 €.
Cash on delivery
The cost of shipping is 2 €. ( you cannot use the cash on delivery pay method in Cyprus)
Cyprus
Products are sent using ΕΛΤΑ Courier within 2-4 business days and the cost of shipping is 14 €.
Right of Withdrawal – Return of Product
- Customers may return a product within 14 days of its shipment, covering the return shipping at their own expense.
- The company will accept the return ONLY IF the product has been returned to the company strictly within the above time limit, there is no damage or wear, and if the product is accompanied by its receipt of purchase, as well as the completed “return form” found here.
- A full refund will be issued within 14 days of our having received the product.
- In case of return, according to the above, the customer is required to have the receipt of payment and the shipping code of the product/s, and also to complete the return form on the website.
- Similarly, the customer will be able to return the product in order to change its size or color, or even its type, without bearing the cost of return. In this case, the product can be changed only twice.
- You can return any product, free of charge, for a full refund within 14 calendar days (the refund may be in the form of a credit note or repayment), on condition that the return is being made due to an error on our behalf.
Please note:
- Our company will accept the return only if there is no damage or wear,and if the product is accompanied by its receipt of purchase.
- In order to return your order, you must be aware of the order number and select return or exchange (color or size). We cannot process the transaction without these details, so please make sure you have completed the “return form” and included it with your return parcel. You can find the “return form” here. Also, when making an exchange, make sure you have filled in the desired size or color on the return form.